Advocate Services: Exempted from Consumer Act

The recent ruling by the Supreme Court overturned a 2007 decision made by the National Consumer Disputes Redressal Commission (NCDRC), which had categorized legal services under the Consumer Protection Act, 1986.

The court emphasized that advocates cannot be held accountable for deficiencies in service under this act, highlighting the unique nature of legal representation and the absence of legislative intent to include legal professionals.

Additionally, the court suggested a reevaluation of the definition of 'services' under the act, particularly in the medical sector, indicating a potential revision of its previous 1996 decision holding medical professionals accountable.

This decision stemmed from a petition amid rising disputes over medical negligence, prompting debates on the classification of medical services and their inclusion within consumer protection legislation.

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